Product Code | Description | Case Qty | Stock/Non-Stock |
CSD400Y9 | CryoStore™ 400 Conical EVA Freezing Bag, 60-135ml, “Y9” Tube Set | 12 | Stock |
CSD2500Y14 | CryoStore™ 2500 Conical EVA Freezing Bag, 730-810ml, “Y14” Tube Set | 12 | Stock |
- Part Listing
- FAQ
Part Listing
FAQ
Why do CryoStore bags fracture like glass when impacted, dropped, etc?
All plastics have a glass transition temperature unique to the identity and grade of polymer that makes up the plastic (it varies but is -110C to -150C for our materials). Above this temperature, the bags are flexible but once the bag is cooled below its glass transition temperature, the films lose their plasticity and begin to act like panes of glass. Any impact, pinch, cut, etc. can result in a clean fracture that radiates from the point of impact, akin to a cracked window.
What is the expiration date of CryoStore Products?
CryoStore Products: 4 years
I have a problem with a product, what is the complaint procedure?
Please report it as soon as possible. Contact the OriGen head office or your sales representative. Please retain the product and its packaging as this will help us in our investigation and findings. All complaints will receive a written or oral response acknowledging receipt of the product and initial findings.
Where can I find the Instructions for Use (IFU) or Certificate of Conformance (CoC) for the product I received?
An IFU and CoC will be in your original shipment box. If these items are misplaced, you can access the IFU and CoC for your OriGen products through the Client Login. If you do not have a current login, you will need to register for an account through that page.